What is the security deposit and when will it be refunded?

When you pick up your Fetch truck, on the day of your reservation, a security deposit will be placed on your credit card. This is a refundable deposit. (It is very similar to the damage and incidentals deposit that hotels will place on your credit card.) It is 100% refundable back to you if you return your vehicle without any damage, incidentals or pending charges.

Once you have returned your Fetch vehicle, your security deposit will be refunded to your bank within 7 days.

As long as your vehicle is returned without any damage or any pending charges, your security deposit will be refunded to your bank within 7 days.

Note: Once Fetch releases your security deposit, your bank may take additional time to process the release. If it has been more than 7 days since your rental, and your security deposit is not showing as returned to your bank account, please contact your bank to request expedited processing.