When a vehicle is returned with excess dirt and trash that cannot be cleaned with a vacuum, a cleaning reimbursement may be issued.
When a vehicle is returned excessively dirty, first step is to take additional photos of the vehicle. Then, upload these photos to the reservation history.
Next, track the time it takes to clean the vehicle. Cleaning time is reimbursed at a rate of $30 per hour. If you expect to exceed 3 hours of cleaning, please contact Fetch immediately.
Once your cleaning is completed, please submit a reimbursement request to firstname.lastname@example.org.