Fetch renters must return the Vehicle to the designated return area, on the date and time specific in your reservation, and in the same condition that you received it, except for ordinary wear.
What are examples of ordinary wear vs damage?
• Scratches larger than 2”, or multiple scratches per panel, will be considered damage. Damage
will be considered a scratch if it is through the paint. Generally this can be determined if a
fingernail catches on the scratch when running fingernail along painted surface. Light markings
not through the paint will be considered normal wear and tear.
• Dents larger than 2” or multiple dents per panel will be considered damage. Dents smaller than
2” will be considered normal wear and tear if there are no more than one per panel.
• Impact to undercarriage will be considered damage if the impact causes damage to structural or mechanical parts that require repair in order to maintain value and safety of vehicle.
• Any unusual wear to the interior such as discoloration, rips in upholstery, broken parts, etc., will be considered damage.