Maintenance Requirements

The following is a list of maintenance requirements you must follow for your vehicle to be listed on Fetch. If at any time, it is reported that the vehicle is not adherent to these requirements, we reserve the right to unlist the vehicle, and it may remain unlisted until the issues are addressed. 

Failure to address maintenance issues may result in a fee and/or suspension from the Fetch platform.

If at anytime a renter experiences mechanical issues with your vehicle while in a rental vehicle, if they are not local to the pickup location (>50 miles away), they may be authorized to have the vehicle inspected and repaired for repairs up to $250. This amount may be deducted from your payout. For repairs above $250, we will consult the owner before approving. If we do not receive a response within 1 hour of the notice, Fetch may authorize any repairs at our discretion.

Exterior

Bumpers, fenders, and trim must be in good condition and must not be loose or significantly damaged.

The doors must be functional and not obstructed or otherwise damaged.

The direction signals/emergency flashers must be operational with no cracked or missing lenses.

Windshield wipers and washers must be operational and in good repair.

The horn must be working properly.

There must be no loose or missing lug nuts on the vehicle’s tires and wheels. There should be no oil residue on the inside or outside of the wheel.

The tires must be properly inflated with the correct tire pressure. Recognize that every vehicle type has different requirements for tire pressure. The manufacturer’s recommended tire pressure is listed in the owner’s manual and on the driver’s door or door pillar.

The tires must have adequate tread depth (greater than 1/8 inch) and no visible signs of deterioration.

The spare tire must be in good condition and adequately inflated.

The windshield must not have any cracks and there must be no chips in the windshield in the line of sight.

Under the Hood / Under the Vehicle

Important: Under-the-hood inspections are best done on a cold engine. If the engine has been running, take extreme care not to burn yourself on any engine component. NEVER remove the radiator cap.

The battery, battery connections, and engine accessory drive belts must all be in good repair and operational.

The engine oil level, brake cylinder fluid level, power steering fluid level, engine coolant level, and washer fluid level must all be at the appropriate level for your vehicle.

There must not be any leaks or loose components under the hood.

The coolant level should at the proper level for your vehicle.

There must not be any sign of oil or fluid leaks under the vehicle.

The suspension system must not have any loose or hanging components.

Interior

The vehicle must be clean and free from debris or loose objects. Loose cups, cans, and other items have been known to lodge under the brake pedal of a vehicle and cause major accidents.

If your vehicle is required to carry these safety items, make sure they are in good condition and correctly stored; a fire extinguisher, first aid kit, and warning reflectors.

All seatbelts in the vehicle must be operational.

For vehicles with removable seats, the seats must be properly secured to the floor of the vehicle. Fatalities and serious injuries have occurred in passenger vans due to the seats not being installed properly.

After Starting the Engine

The engine must be free from any squealing, clicking, grinding, popping, or other unusual sounds. This could be an indication of a significant mechanical problem.

The oil pressure, fuel level, coolant temperature, voltage, and/or amperage readings must all be within operating ranges.

If your vehicle is equipped with air brakes, the low-pressure alarm and pressure gauge must be working properly.

The breaks must be in proper working order. If the pedal presses to the floor or feels spongy the brake system must be checked by a certified mechanic.

The transmission must be in proper working order. Any delay or unusual noises may be an indication of a problem and should be checked by a certified mechanic.

The parking brake must have proper adjustment and effectiveness.

The heater, defroster, and air conditioner must be operational.

The steering must not feel loose or have excessive play. If so it must be checked by a certified mechanic.

While Driving

There must be no unusual movement, vibration, or sound. This could be an indication of a defective condition.

There must not be any smoke, steam, or unusual odors, which could also be an indication of a defective condition.

The vehicle must not pull while driving or braking.

The speedometer must be fully operational.

All gauges must be in full operational order.