What is the best part about being a Fetch VIP customer?
It costs nothing and is earned by simply renting with Fetch!
What are Fetch VIP perks?
- Reduced security deposit
- Additional 15 minute grace period to complete your checkout process (30 minutes total)
How do I become a Fetch VIP?
- Complete 2 qualifying rental reservations (see qualifying reservation FAQ below)
Can I lose my Fetch VIP status?
- Yes. Fetch VIP status can be lost if the renter violates any of the terms and conditions on the Rental Agreement.
I lost my Fetch VIP status, can I get it back?
- All inquiries on account status can be directed to email@example.com. All requests are reviewed on an individual basis.
What is a qualifying reservation?
- Rental vehicle is returned in good condition as outlined in our Vehicle Return Condition article
- Reservation is returned on time, or reservation was extended if additional time was needed
- Renter followed all terms and conditions as stated in the Rental Agreement (did not allow additional drivers to operate the vehicle, did not allow pets to ride in the vehicle, reported all tolls etc)
- Successfully completed reservation payment; no outstanding balance